Customers: Nelson Technology Guarantee
Our Guarantee
If you are not completely satisfied with our consultant for any reason during the initial week of the assignment, Nelson Technology will immediately find you a new consultant at no additional charge.
For every client relationship, Nelson Technology agrees to perform to the following quality standards:
- We will send a Letter of Understanding after each meeting.
- We will inquire which is the best way to communicate with you.
- We will follow-up with a Search and Status Update every 48 hours.
- We will complete a consultant Profile on each consultant we submit.
- We will conduct a Pattern Interview with each consultant we submit.
- We will request On-Site, In-Person, Reference Checks for all of our consultants.
- We will always provide consultants at Fair and Competitive Rates.
- We will implement our Retention Program for each consultant we place.
- We will perform a Quality Review at the end of each assignment.